Frequently Asked Questions
Get the most out of your Atari experience with our quick help guide.
What is the standard shipping time for hardware orders?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location and customs processing.
What is your return policy for consoles and accessories?
We offer a 30-day return policy for hardware in its original packaging. Please ensure the factory seal is intact for a full refund.
Do Atari consoles come with a warranty?
Yes, all new Atari hardware includes a one-year limited warranty covering manufacturing defects and hardware malfunctions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Are digital game downloads refundable?
Digital software and game downloads are non-refundable once the product key has been redeemed or the download has started.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.